Privacy policy
Last updated 2026-11-04
What we store
Name, email, mobile number, language, the dietary profile you enter, your bookings and choices, delivery proofs (scan or photo with time and position), ratings and payment records.
Why
To deliver your breakfast, to tell the kitchen and the courier what to prepare and where, to invoice properties and pay kitchens and riders, and to improve the service.
Who sees it
The property you stay at sees your name, booking and choices. The kitchen sees your first name, dietary flags and orders. The courier sees your first name, the address, the delivery window and your note. Breakfastly staff see what support needs.
How long
Account data for as long as you have an account; position data of deliveries for 12 months; financial records for the period the law requires.
Your rights
Download everything we hold about you or delete your account from your profile at any time. Deleting anonymises your bookings and keeps the financial ledger.